FAQ

STILL NOT SURE?

Frequently Asked Questions

Is Fresha a complete and balanced meal ?

Fresha products are designed to be nutrionally supportive. For a fully balanced approach, consider rotating with other products or adding complementary ingredients.

Can I refreeze Fresha after thawing?

It's not recommended to refreeze Fresha raw food once thawed. Instead portion only what you need and store thawed food in the fridge for 1-3 days.

Is Fresha suitable for cats?

Yes - most of our range is suitable for cats. You can visit the cat range here.

Are Fresha bones suitable for all dogs?

We recommend that you choose bones based on your dog's size and chewing habits.

Smaller bones are suitable for smaller dogs or dogs that take their time chewing. Larger bones are best for bigger breeds or those that like to 'gulp' their food.

Where do you source your products from?

All of our meat, bones and organs are source from trusted local farms directly in Australia.

Are your products free from preservatives or additives?

Yes - all of our products are free from preservatives, additives and fillers.

How can I buy Fresha products?

You can find a local pet store stocking Fresha products on the 'Where to Buy' page.
If you wish to buy online, you can shop with our online partner 'Raw Pet Co'.

Are Fresha products human grade?

Yes - all of our products are made with human grade ingredients.

Is raw food safe for my pet

Raw food is safe when handled and stored correctly. We recommend that you always follow food safety guidelines.

Is there any risk of bacteria or contamination with raw food?

Just like you would prepare raw meat for human consumption, it is important to store raw food for pets in the fridge or freezer, thaw in the refrigerator and use clean utensils and surfaces when preparing your pet's meals.
Always wash your hands after handling raw food and ensure bowls are cleaned after each feeding.

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